Refund policy

7-Day Return Policy
We want you to love your Hadeva purchase. You may request a return within 7 days of receiving your order.

Items must be unused, unworn and in their original condition and packaging, with proof of purchase.

For hygiene reasons, opened or used press-on nails, nail adhesives, pierced earrings and other hygiene-sensitive products cannot be returned for change of mind. This does not affect your rights where an item is defective, damaged or incorrectly supplied.

If you receive an incorrect, damaged or defective item, please contact us through our Contact page with your order number and clear photographs so we can review the issue.

Customers are responsible for return shipping costs for change-of-mind returns. If Hadeva supplied an incorrect, damaged or defective item, we will arrange an appropriate resolution.

Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to the original payment method where possible. For Cash on Delivery orders, we may request bank-account details or another suitable refund method.

Original delivery charges are generally non-refundable for change-of-mind returns.

To begin a return, contact us through the Contact page at shophadeva.com.